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Data Deletion Instructions

Your right under DPDP Act 2023, Section 13 — Right to Erasure

How to delete your account and data

AstraVault provides a built-in 4-step account deletion process. Here's how:

Step 1 — Open Settings

Open AstraVault → tap the ⚙️ gear icon in the top right → tap "Delete My Account".

Step 2 — Biometric Verification

You will be asked to verify your identity using your fingerprint or face unlock. This ensures only you can initiate deletion.

Step 3 — Confirmation

Type the phrase "DELETE MY VAULT" to confirm. This prevents accidental deletions.

Step 4 — 30-Day Cooling Period

Your account enters a 30-day cooling period. During this time:

  • Your data remains intact but the app is locked
  • You can cancel the deletion at any time by signing back in
  • After 30 days, ALL data is permanently and irreversibly deleted

What gets deleted

Data typeAction
All encrypted documents in Google DrivePermanently deleted
Encrypted search index (index.enc)Permanently deleted
License file (license.enc)Permanently deleted
Local SQLCipher databaseSecurely wiped
Encryption keys in hardware keystoreDestroyed
Firebase Authentication recordDeleted
Firestore consent recordsRetained 5 years (legal requirement)

Can't access the app?

If you cannot access the AstraVault app (lost device, etc.), you can request account deletion by email:

Send an email to: info@astravault.co.in

Subject: Account Deletion Request

Include: Your Gmail address used with AstraVault

We will verify your identity and process deletion within 7 calendar days.

Data Protection Board Escalation

If you are not satisfied with our response, you may escalate to the Data Protection Board of India within 90 days of our response.

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Help & FAQ info@astravault.co.in

Grievance Officer

Nitin Chowdhary

info@astravault.co.in

Response: 7 calendar days